Hotel Management

Our Management Consulting services are designed to assist owners and managers with tailor-made hotel solutions at various stages, from concept stages to operations, and from preopening and asset management to turn around services. Such solutions will give real value and a competitive edge and position companies to grasp the opportunities when the upturn comes.

 

Our Goal is to establish a unique atmosphere in consumption with a top service at the property reflecting to the guest an unbeatable value of international hospitality, to protect profit and create a more valuable asset for owners and investors alike.'.

We’ll maximize the return of Investment, create Profit at the highest possible standard and increase cash flow with our professional hands on operation and administration work.


Front Desk


FnB team creates a Guide in order to offer it as a tool to your staff for managing better all sections of the Front Office Department – Reception, Reservations, Guest Relations, Switchboard, Portage, Business Centre and Gift Shops and ensure the highest standards of service. We provide high standards knowledge in order to train your staff tor up sell rooms, to provide best guest services and to maximize revenues. We prepare for you the annual budget, train, develop and manage the performance of front office operations team members.

 

Front Desk

  • Check please! Standardizing all procedures
  • Implementation of standard procedures
  • Human behaviour
  • Invoicing
  • Night shift development