Hotel Management

Our Management Consulting services are designed to assist owners and managers with tailor-made hotel solutions at various stages, from concept stages to operations, and from preopening and asset management to turn around services. Such solutions will give real value and a competitive edge and position companies to grasp the opportunities when the upturn comes.

 

Our Goal is to establish a unique atmosphere in consumption with a top service at the property reflecting to the guest an unbeatable value of international hospitality, to protect profit and create a more valuable asset for owners and investors alike.'.

We’ll maximize the return of Investment, create Profit at the highest possible standard and increase cash flow with our professional hands on operation and administration work.


Quality Control


FnB Quality Evaluation team comes to find answers to the following questions for your hotel.

  • How are your associates really treating the hotel guests?
  • Are the hotel’s operational standards being complied with?
  • Are the associates following your company policies?

The answers determine the real level of quality and service that your hotel guests are experiencing which is a direct reflection of customer loyalty.

 

Our team comes to implement standards and measuring systems in order to help you to have repetitive guests and improve your revenue.

 

Quality Control

  • Guest satisfaction programs
  • Improve Guest Experience
  • Improve Overall Efficiency
  • Mystery Shopper